A text chatbot serves whoever is on the web. But part of the demand comes by phone, and after hours those calls go unanswered. On the new category that picks up that call, its limits, price, and the Article 50 duty.
One number circulates on LinkedIn, another sits in a Eurostat table. Nobody is lying. Each answers a different question. And the third one, 4.1%, decides whether your company actually uses AI or only tried it once.
No legal jargon. For the owner of a cafe, an e-shop or a clinic: one main obligation from 2 August 2026, why the 35-million-euro fines are not about you, and compliance in one afternoon.
Three bot types (scripted, AI, hybrid), real cost figures, why 70% of Slovak implementations fail in month one, and where an AI bot makes sense instead of a human.